AI Brand Chart: CRM platforms, edition 2026-w42
4 AI models, 40 buying scenarios, edition 2026-w42, data as of October 16, 2026.
Brand names only: the models saw each option as a brand name, with no product facts, and answered from their own knowledge.
Fast panel: the fast or small current models of each vendor, not the full flagship panel.
beta: intervals not small-sample calibrated
Tiers, not strict ranks
How to read this
A position is only the order of the estimates, and arrows show how that order moved since the last edition: brands in one tier cannot be told apart from its leader at 95% confidence, and each rank is an interval. Rails show the conditional pick share (among answers that picked a brand) in shortlists of 4 (chance is 25%).
Changed beyond noise: for this brand alone, the 95% interval of its share change excludes 0. Lineup or panel changes between editions can cause it too, and it is never a rank claim.
Display order since the last edition, not strict ranks. Moves without a badge are within the margin.
- 1NewHubSpotNew on the chart in this edition.56% (43%–69%)1 week
- 2NewZoho CRMNew on the chart in this edition.33% (21%–46%)1 week
- 3NewCloseNew on the chart in this edition.32% (18%–47%)1 week
- 4NewPipedriveNew on the chart in this edition.26% (15%–38%)1 week
- 5Newmonday CRMNew on the chart in this edition.24% (12%–39%)1 week
- 6NewSalesforceNew on the chart in this edition.23% (11%–39%)1 week
- 7NewFreshsalesNew on the chart in this edition.22% (12%–34%)1 week
- 8NewCopperNew on the chart in this edition.14% (5%–28%)1 week
- 9NewKeapNew on the chart in this edition.11% (4%–22%)1 week
- 10NewInsightlyNew on the chart in this edition.10% (3%–23%)1 week